This section answers frequently asked questions about reporting safeguarding concerns. It explains who can make a report, how to do so, how reports are handled, and what to expect afterward. Whether you are a player, coach, official, or witness, these FAQs guide you through the reporting process and help you understand what happens at each stage.
The information provided in this Frequently Asked Questions (FAQs) section is intended solely for general informational purposes and does not constitute legal advice, professional advice, or any other form of advice or recommendation by the International Basketball Federation (FIBA) or any of its affiliates, officers, employees, agents, or representatives.
1. What is harassment and abuse?
Harassment and abuse are umbrella terms that refer to any behavior that harms, intimidates, exploits, or discriminates against a person. This can be physical, emotional, sexual, or neglect. For more information, please refer to the FIBA Safeguarding Toolkit.
2. Who can make a report?
Anyone can make a report — players, coaches, officials, family members, teammates, or witnesses. You do not need to be directly affected to raise a concern.[JA1] Furthermore, we all have a duty of care and are expected to report any suspected or known safeguarding concerns to FIBA or to the relevant National Member Federation.
3. How do I report a safeguarding concern?
You can report by emailing safeguarding@fiba.basketball, or by using the Reporting Platform. All reports are received and assessed by FIBA.
4. Can I report confidentially?
Yes, all reports made are confidential. You can decide the amount of information you provide. It is important to bear in mind that the amount of information provided may influence FIBA’s ability to follow up, gather details, or provide updates. Some information may need to be shared on a need-to-know basis to protect individuals and take action.
5. What happens after I submit a report?
FIBA will assess the information provided and determine the most appropriate next steps. This may include requesting more details, referring the case to a National Federation or public authority, opening an internal inquiry, or monitoring the case. Every situation is unique, so the process and time required may vary.
6. Will FIBA keep my information confidential?
Yes. All reports are treated with the strictest confidentiality. Information is shared only with those who need to know in order to protect individuals or take action.
7. Will FIBA involve national authorities?
Yes, when necessary. If a case involves potential crimes or child protection issues, FIBA may refer it to the relevant public authorities.
8. What if the concern involves my National Federation?
You can report directly to FIBA. Cases involving allegations against a National Member Federation may be handled directly by FIBA to ensure impartiality and transparency. For more details regarding which entity deals with a given case, please refer to the FIBA Safeguarding Toolkit.
9. Can I report on behalf of someone else?
Yes. Anyone who becomes aware of harassment or abuse can and should report it.
10. What if the incident happened a long time ago?
You can still report it, even if it happened a long time ago. Past incidents are taken seriously and may still require action or referral to authorities.
11. Will I be updated on the progress of the case?
FIBA aims to keep reporting parties informed where possible, subject to FIBA’s regulatory framework and other legal considerations. However, the level of information that can be shared will depend on the nature and sensitivity of the case.
Please note that some situations, especially those involving legal or disciplinary processes, may take some time to resolve.
12. What support is available for those affected?
FIBA prioritizes the safety and well-being of those involved. Depending on the case, FIBA may provide guidance or referral to appropriate support services.
13. How does FIBA protect against retaliation?
Retaliation against parties for reporting safeguarding transgressions is a violation of the FIBA Regulatory Framework and is subject to sanctions being imposed by FIBA.
14. How is personal data handled?
FIBA treats all safeguarding information with care and in line with international data protection standards and maintains compliance with GDPR rules. Information is stored securely, shared only on a need-to-know basis, and kept only as long as necessary.
15. Where can I find the Incident Reporting Form and other documents?
The Incident Reporting Form is available here and can be submitted to safeguarding@fiba.basketball.